Lungora Money-Back Guarantee: 60 Days, 6 Steps and 2 Return Addresses
Quick answer
All Lungora packs share one 60-day window, counted from the order date, for asking for a refund. The sales page says “100% Satisfaction or Your Money Back”, but the brand's returns page wants all bottles back, empty or not, at your postage cost. Call +1 (323) 417-0278 first and get the steps and address in writing.
A money-back promise sounds simple. With Lungora it has one clear number and several loose ends. The number is 60 days. The loose ends are what you must send back, where, and who pays to post it.
This post lays out the clock, the points where the brand's pages differ, and a six-step plan that protects you. The facts come from the brand's sales page, its returns page and the seller pack, as listed on this site's guarantee page, which we checked on October 16, 2026.
Key facts
- The window is 60 days from the day you pay, and the length is the same for each pack size.
- The sales page says “100% Satisfaction or Your Money Back” and mentions no return.
- The brand's returns page says to contact support first, then send all bottles back, empty or not, with the packing slip.
- Return postage is paid by the buyer and is not refunded.
- Two return addresses appear: Aurora, CO and New York, NY. Use only the one the desk confirms in writing.
- The slowest stated path is 5 business days to credit, then up to 10 more on the card.
When does the Lungora 60-day clock start and stop?
It starts on the day you pay and ends 60 days later. It does not restart when the parcel arrives. No delivery time is published, so a slow box eats into your trial. Raise a delay early.
- Day 1
You pay
The date on your BuyGoods receipt starts the count.
- Day 30
One bottle is used
One capsule a day empties a 30-capsule bottle in a month.
- Day 45
Ask the desk
Call or email and keep the written reply.
- Day 60
The window ends
Your request should be in before this day.
One bottle lasts 30 days, so a buyer who takes one capsule daily can judge the capsule and still keep two weeks for paperwork. A two-bottle pack runs out on day 60. A six-bottle pack holds 180 days of capsules, which is 120 days beyond the window.
The 60-day window is the same on every pack. Three bottles leave the most room to use it well.
This site earns money when you buy through its order links; the price you pay does not change.
Where do the brand's pages disagree about the guarantee?
They agree on 60 days. They split on almost everything after that. The table shows three sources side by side.
| Point | Sales page | Brand returns page | Seller pack |
|---|---|---|---|
| Wording | “100% Satisfaction or Your Money Back” | “Return all the bottles” | Call with the order ID |
| Bottles back? | Not mentioned | Yes, empty or not | Yes |
| Postage | Not mentioned | Buyer pays, not refunded | Buyer pays, tracked |
| First step | Not stated | Contact support first | Call +1 (323) 417-0278 |
| Timing | Not stated | 5 to 10 business days after inspection | 3 to 5 business days to credit, then 5 to 10 on the card |
Because the sources split, plan for the strictest one. Expect to send back every bottle, pay the postage and include the packing slip, unless the desk tells you otherwise in writing. The BuyGoods checkout adds one line, “Your order is protected by our 60-Day Money-Back Guarantee”, and gives no steps.
How do you claim a Lungora refund in six steps?
Gather the order IDs
Open each BuyGoods email. The main order and every offer you accepted have their own number.
Reach the desk early
Call +1 (323) 417-0278 or write to [email protected] before day 60. Say you want a refund under the 60-day guarantee.
Ask three questions
Must the bottles come back? Which address? What else goes in the box?
Get it in writing
Ask for an email that confirms the steps and the address. Mail nothing until it arrives.
Pack and post
Put in every bottle, the packing slip and a note with your full name, email and order ID. Use a tracked service.
Follow the money
Allow about two weeks after the parcel is delivered, then write again with the order ID and tracking number.
Which Lungora return address is the right one?
Two appear in the paperwork, and we cannot tell which one the warehouse expects for every order. That is why the written confirmation matters.
| Where it appears | Address | Note |
|---|---|---|
| Brand returns page | 19655 E 35th Dr #100, Aurora, CO 80011 | Contact support first |
| Seller pack | 270 Park Avenue, Floor 12, New York, NY 10017 | Call the desk with your order ID first |
| Our office | 1345 Avenue of the Americas, Floor 33, New York, NY 10105 | Not a returns address |
Do not send bottles to the office address. The website inbox, [email protected], answers questions about this site only. It cannot see orders or approve a return.
How long until the refund shows on your card?
Plan on about three weeks from the day the warehouse receives the parcel. The brand's returns page says 5 to 10 business days to show after inspection. The seller pack says 3 to 5 business days for the credit, then 5 to 10 more for the card.
If nothing shows after the longest span, call the desk with your order ID and the tracking number of the return parcel.
Are offer-page charges and monthly shipments covered?
Each extra charge has its own order ID and needs its own request inside the same 60 days. The first offer page says it carries the 60-day guarantee. The second offer page names a different product, Harmogut, so ask the desk what that charge was for.
A monthly shipment you agreed to is handled by BuyGoods at (866) 838-5063. After you stop it, ask the desk about any parcel that already shipped. The two-bottle shipping fee is another gap: no page we read says whether it is refunded.
What does the guarantee not cover?
It covers money, not outcomes. A refund promise says nothing about whether the capsule helps your lungs. No study of the capsule exists, and none shows that any pill cleanses the lungs. The American Lung Association says healthy lungs clean themselves (American Lung Association, Can You Detox Your Lungs?).
A cough that lasts 8 weeks or more, breathlessness with little effort or coughing up blood needs a clinician, not a refund form (American Lung Association, Warning Signs of Lung Disease). Do not wait out a trial if you have any of these.
Frequently asked questions
How many days does the Lungora money-back guarantee last?
Sixty days, counted from the purchase date. The sales page, the returns page and the checkout all give the same length.
Must I return empty Lungora bottles?
The brand's returns page says to send all bottles back whether empty or not, with the packing slip. The sales page mentions no return, so get the steps in writing.
Who pays to post the bottles back?
You do. The brand's returns page says return shipping is paid by the buyer and is not refunded. Use a tracked service.
Which return address should I use?
Only the one the order desk confirms in writing. The brand's returns page lists Aurora, CO and the seller pack lists New York, NY.
When does the refund reach my card?
The brand says 5 to 10 business days after the return is received and inspected. The seller pack adds 3 to 5 business days for the credit before the card shows it.
Does the guarantee prove Lungora works?
No. A guarantee is about money. No study of Lungora exists, and a long cough or breathlessness needs a clinician.
Our view
The 60-day promise is real, and it is the best protection you have. Its weak point is the gap between the sales page and the returns page. A phone call and a written reply close that gap before you spend on postage.
We would not rely on it as a reason to buy six bottles. Most of a six-bottle supply falls after day 60. The window works best when you use it early and keep every email.
Lungora is a dietary supplement. It is not FDA approved and it treats no disease. Talk to a doctor first if you take a blood thinner, diabetes medicine or any other prescription.
Last updated . Medically reviewed by Dr. Madeeha Shahzadi, MD, Physician on .
Page check
Written by
Reads every line of the bottle label and checks each health statement against NIH, CDC, FDA and American Lung Association pages.
Medically reviewed by
Dr. Madeeha Shahzadi, MD, Physician
Medical reviewer. Review date: October 16, 2026.
- Last updated: October 29, 2026
- Built from the printed bottle label, the brand order and policy pages, and the health sources cited in the text
- See something wrong? Tell us at [email protected], and read how this site checks claims
